Finally, Lawn Care Software Without the Hidden Fees.

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  • How do I setup automatic billing for a customer?

    • Open an existing Customer
    • Add a Payment Plan
    • Send the Enrollment Link to the Customer
    • Set the amount you want to charge them.
    • How often you want the charge to happen
    • Start Date of the Payment Plan
    • Category

    Send the enrollment link to the customer.

    The customer will receive the following Text Message:

    After they enroll their card, the payment plan will reflect the new payment method.

    You will also be notified by email that the customer has placed their card on file.

  • What can I ask the AI assistant?

    Please check out the following link for all the things you can ask the Pay-Mow AI assistant. New commands are added all the time.

    Click here to view the commands.

  • How do I access the Pay-Mow AI Assistant?

    From the phone associated with your account, send a text message to the following number:

    (877) 939-5296

  • How do I add a customer?

    You can also use the Pay-Mow AI assistant.

    Just text “Add George Washington. He lives at 123 Main St. in Atlanta, Georgia. His phone number is 555-555-5555.”

  • Navigation in Pay-Mow

    1. Where can I find all the main tools and features?

    All the main modules are located in the left sidebar under the “APPS” section. This includes:

    • Home
    • Quick Start
    • Customers
    • CRM
    • Routes
    • Tech Service Map
    • Employee Hours
    • Billing & Payments
    • Receipts & Expenses
    • Fleet & Equipment
    • Products
    • Calendar
    • Message Center
    • My Website
    • Settings

    2. How do I search for something quickly?

    Use the Global Search bar at the top center of the dashboard. Just type what you’re looking for (e.g., a customer name, invoice, route), and relevant results will appear.

    3. How can I switch between light and dark mode?

    Click the sun icon (☀️) near the top-right corner of the screen. It will toggle the interface between Light and Dark Mode.

    4. Where can I change my personal or business settings?

    Click the gear icon (⚙️) in the upper-right corner to access your Settings.

    5. What does the AI Assistant do?

    Click the AI icon (represented by a hexagon with a sparkle inside) to access the AI Assistant, which can help answer questions, automate tasks, and guide you through using Pay-Mow.

    6. How do I view help documents or contact support?

    At the bottom of the left sidebar, under Documentation, you’ll find links to:

    • Help Guides
    • Contact Support

    7. Can I collapse the sidebar to save space?

    Yes, click “Collapsed View” at the bottom of the sidebar to toggle the sidebar into a minimized state.